Sabertooth Posted October 1, 2023 Report Share Posted October 1, 2023 (edited) For many months, some VCS users have intermittently experienced a "zip code" error that prevents them from making digital store purchases. According to Atari, their e-commerce provider made some changes on their end that impact the API. A ClubVCS Twitter/X poll had 27% of respondents experiencing the problem. Fortunately, there now appears to be a workaround. When asked to enter your zip code first enter two (2) spaces and then your five (5) digit zip code. This should allow you to make your purchase as you normally would Edited October 27, 2023 by Sabertooth MalakZero and Justin 2 Link to comment Share on other sites More sharing options...
Sabertooth Posted October 18, 2023 Author Report Share Posted October 18, 2023 The previously reported "two digit" fix no longer works after update. We will keep an eye on this issue and report any news here. Have you encountered the dreaded zip code issue? Is it preventing you from making purchases on the VCS store? Have you chosen to purchase titles on another platform as a result of the error? Sound off in the comments! Justin and Smell Dawg 1 1 Link to comment Share on other sites More sharing options...
Justin Posted October 18, 2023 Report Share Posted October 18, 2023 2 hours ago, Sabertooth said: The previously reported "two digit" fix no longer works after update. We will keep an eye on this issue and report any news here. Have you encountered the dreaded zip code issue? Is it preventing you from making purchases on the VCS store? Have you chosen to purchase titles on another platform as a result of the error? Sound off in the comments! I'm holding off on a purchase, but I don't mind waiting. It's important to support the VCS and the new Atari 😀 Sabertooth, Smell Dawg and RickR 3 Link to comment Share on other sites More sharing options...
Smell Dawg Posted October 19, 2023 Report Share Posted October 19, 2023 16 hours ago, Sabertooth said: Have you encountered the dreaded zip code issue? Is it preventing you from making purchases on the VCS store? Have you chosen to purchase titles on another platform as a result of the error? The zip code dealie evaded me the past few months, but it appears to have me in its grasp, now! The only title I'm pondering buying on another platform is Haunted House - I'll probably pick up the Switch cart when it releases (assuming it isn't a code-in-a-box 😅) if the zip code error isn't resolved before then. Otherwise, I'm patiently awaiting the day I can get back in with the new game hype! Sabertooth 1 Link to comment Share on other sites More sharing options...
Sabertooth Posted October 27, 2023 Author Report Share Posted October 27, 2023 Link to comment Share on other sites More sharing options...
TrekMD Posted October 29, 2023 Report Share Posted October 29, 2023 Well, I'm a victim of this glitch. Went to buy some games and I was not able to. I got the zip code error. 🤦♂️ Sabertooth and Smell Dawg 2 🖖 Going to the final frontier, gaming... Link to comment Share on other sites More sharing options...
Mockduck Posted October 31, 2023 Report Share Posted October 31, 2023 Just the worst, I've been mostly unable to buy anything in AtariOS since mid August. Sabertooth and Smell Dawg 2 Link to comment Share on other sites More sharing options...
Sabertooth Posted October 31, 2023 Author Report Share Posted October 31, 2023 I think it's likely that this has really impacted the sales of newer titles. Most players are multiplatform owners and if AtariOS isn't working, they will grab them on a Switch, Steam or PS5. (Like @Smell Dawg) They really need to prioritize this over all other VCS initiatives. Like, get an API consultant on it. RickR 1 Link to comment Share on other sites More sharing options...
Mockduck Posted November 1, 2023 Report Share Posted November 1, 2023 The zip code issue is resolved at least temporarily today, folks including myself able to finally buy things again. RickR, Sabertooth and TrekMD 2 1 Link to comment Share on other sites More sharing options...
Sabertooth Posted November 1, 2023 Author Report Share Posted November 1, 2023 That's great to hear! Let's hope it holds! 🤞 Link to comment Share on other sites More sharing options...
TrekMD Posted November 2, 2023 Report Share Posted November 2, 2023 Oh, that's great news! I'll have to test to see if I can now purchase games! Sabertooth 1 🖖 Going to the final frontier, gaming... Link to comment Share on other sites More sharing options...
Sabertooth Posted November 10, 2023 Author Report Share Posted November 10, 2023 We're now seeing some reports that the zipcode glitch is back after a short reprieve. Are you impacted? Link to comment Share on other sites More sharing options...
sramirez2008 Posted November 10, 2023 Report Share Posted November 10, 2023 6 hours ago, Sabertooth said: We're now seeing some reports that the zipcode glitch is back after a short reprieve. Are you impacted? Don’t know when this resurfaced, but I was able to purchase Alien Abduction yesterday. My email receipt is time stamped 8:46 AM. As an aside, I’ve never been impacted by the zip code glitch. Having said that, I’m sure I just put the whammy on myself and will be impacted too. 😉 Sabertooth 1 Link to comment Share on other sites More sharing options...
Sabertooth Posted November 11, 2023 Author Report Share Posted November 11, 2023 A tip from the Atari Discord: If you're getting the zip code issue, try backing out and then trying it again. If you do it enough times it might come back up with your CC# saved (which means you won't get the error). I haven't had to try it myself. Link to comment Share on other sites More sharing options...
TrekMD Posted November 11, 2023 Report Share Posted November 11, 2023 Hmm, I need to see if I still have that bug. If I do, I'll try what they recommend. Sabertooth 1 🖖 Going to the final frontier, gaming... Link to comment Share on other sites More sharing options...
Recommended Posts